Frequently Asked Questions
How to check ticket status & reply a ticket?
In order the check the ticket status, user must have the Ticket Number and registered email ID in the helpdesk portal. Once a ticket is created successfully ticket number will be emailed the register email ID. Refer the screenshot below;-
STEP 1: Go to https://helpdesk.nbsenl.edu.in/ and click on “Check Ticket Status”
STEP 2: Enter the Email ID and Ticket Number, click on View Ticket
STEP 3: It will re-direct to Ticket View Page, users can Post a Reply to the ticket using the Post Reply Text box. Refer the screen shot below